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Everything you need to know about Crovix Haven — from setup to billing to security. Can't find your answer? Email us.
Our team reviews applications within 1 business day. Once approved, you receive your admin credentials immediately and can begin setup — most estates complete initial configuration in under 4 hours.
Yes. Residents use the Haven mobile app (iOS and Android) to generate visitor passes, pay bills, and access community features. Guards also use the same app in scanner mode. Visitors do not need an app — their QR pass opens in any browser.
Book a live demo through our website to see Haven in action. We also offer a structured pilot evaluation for estates that want to test the platform before signing a full subscription — contact our team to discuss terms.
Yes. We support bulk CSV imports for resident lists and unit configurations. For managed estates, our team handles the full data migration. Contact us if you need help with a structured migration from your existing system.
Estate-level white labelling and custom branding — including custom logos on communications, branded resident portals, and per-estate visual identity — is planned for a future plan tier. We are currently designing which tiers this will be available on. For now, your estate name and contact details appear on all resident communications, which you configure under Estate Profile.
Global platform settings — including bank transfer details for invoices, the SMS sender ID, email logo, and the renewal reminder window — are managed by the Crovix platform administrator from the admin portal. Estate admins manage only their own estate's configuration.