Watch and learn
Short, role-specific video tutorials for residents, guards, and admins. Most under 3 minutes.
Overview
Crovix Haven Platform Overview
A complete tour of the Haven ecosystem — admin portal, resident app, and guard scanner.
What is Crovix Haven?
A 90-second explainer of what Haven does and who it's for.
For Residents
Generating a Visitor Pass
Step-by-step: create and share a QR visitor pass from the resident app.
Paying Your Service Charge
How to pay a bill via card or bank transfer in the resident app.
Raising a Service Request
Log a maintenance issue and track it to resolution.
For Guards
Scanning a QR Pass at the Gate
How to scan and approve a visitor using the guard scanner.
Handling Walk-In Visitors
Register an unannounced visitor and get resident approval in real time.
Using Offline Mode
How the guard scanner works when there's no internet connection.
For Admins
Setting Up Billing
Create a service charge plan, set amounts per unit, and activate it.
Inviting Residents
How to invite residents unit by unit and track onboarding progress.
Publishing an Announcement
Send a push notification to all residents or a targeted group.
Generating Reports
Export gate activity, billing, and occupancy reports as PDF.