Getting Started · 15 min read

Set up your estate
from zero to live

Everything you need to go from application to your first gate scan — in 4 hours or less.

Apply for your estate

~5 min

Go to haven.crovix.tech/subscribe and fill in the subscription form.
You'll need: estate name, address, city, state, and the contact details of the estate chairman or primary admin.
Choose your plan based on the number of units in your estate.
If you were referred by a partner, enter their referral code.
Submit the form — our team reviews applications within 1 business day.

💡 Tip: Use a business email address you check regularly. All activation notifications go to this address.

~2 min

You'll receive an activation email with your admin portal link and temporary password.
Open admin.haven.crovix.tech and log in with your credentials.
Change your password on first login.
Review your estate settings — name, address, logo, and contact details.

💡 Tip: Save the admin portal URL. Bookmark it and share it only with authorized estate administrators.

~20 min

Navigate to Estate Settings → Units to configure your unit list (e.g. Unit 1A, Block A Unit 1, etc.).
You can bulk import units via CSV or add them one by one.
Define your billing categories if applicable (service charge, generator levy, security levy, etc.).
Upload your estate logo for branded PDF receipts and the resident app.

💡 Tip: Unit naming matters — residents will see their exact unit name on their app profile and bills. Use the format your estate already uses.

~30 min

Go to Residents → Invite. Select the unit and enter the resident's name and email.
The resident receives an email with a link to create their Haven account.
They download the Haven app (iOS or Android), tap the invite link, and complete their profile.
Once their profile is active, you'll see them appear in the Residents directory.
Repeat for each unit. You can send invites in batches.

💡 Tip: Some residents may need help with the app. Share the Resident Guide with them directly.

~15 min

Navigate to Billing → Plans and create your service charge schedule.
Set the due amount per unit and billing frequency (monthly/quarterly/annual).
Connect your Paystack account under Settings → Payments.
Activate the billing plan — residents will receive bill notifications on their app.

💡 Tip: Do a test payment with your own account before activating billing for all residents. Verify it hits your Paystack dashboard.

~10 min

Download the Haven app on the guard's device (the same app residents use).
Log in with the guard credentials you set up in Admin → Users → Guards.
The guard dashboard shows the gate scanner, visitor manifest, and emergency alerts.
Test it: a resident generates a visitor pass and the guard scans it at the gate.
Verify the scan appears in the gate activity log in the admin portal.

💡 Tip: Enable offline mode in the guard's app settings before going live. This ensures the gate works even if the guard's device loses connectivity.

Share role-specific guides with your team so everyone knows how to use their part of Haven.